Jayabji Responsible Gaming — Play Safe, Stay Well

Play for fun, not out of pressure. jayabji is here to support responsible gaming — every step of the way.

24/7 Support Available
18+ Age Restriction
100% Your Control

What does responsible gaming mean?

Gaming is a great form of entertainment — but when it starts becoming a habit, it's important to stay aware.

Responsible gaming at Jayabji means staying in control of your budget, your time, and your emotions. We believe the best gaming experience is one you choose freely — without pressure or obligation.

Online gaming can be a great source of entertainment, but for some people it carries the risk of becoming a problem. jayabji has multiple safeguards in place to help reduce that risk.

On this page, you'll learn how to play safely, what warning signs to watch for, and how to get help when you need it.

Remember: gaming is meant to be fun. Losing can be frustrating, but it doesn't have to define your day. Take care of yourself.

Core Principles of Responsible Gaming

  • Play for entertainment only — not as a way to make money.
  • Set a budget in advance and stick to it.
  • Set a daily limit on how long you play.
  • Don't chase losses by continuing to play in hopes of winning your money back.
  • Avoid gaming when drinking or under emotional stress.
  • Make time for family and friends a priority.
  • Take regular breaks and stay engaged in other activities.
  • If gaming is causing you stress, take a break right away.

Our Protection Tools

How jayabji keeps you safe

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Set Deposit Limits

Set your own daily, weekly, or monthly deposit limit. Limits can be lowered instantly, but increasing them requires a 24-hour waiting period.

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Time Limit Controls

Decide in advance how long you want to play each session. Once your set time is up, the system will automatically alert you or end the session.

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Cooling-Off Period

If you need a break, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in to the platform.

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Self-Exclusion

If you feel you need a longer break from gaming, you can activate self-exclusion for a period ranging from 6 months to 5 years. During this time, your account will be completely inactive.

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Gaming History Review

View your full gaming activity, deposit, and withdrawal history at any time. It's a useful way to understand your spending patterns.

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Reality Check Notifications

During extended sessions, the system automatically reminds you how long you've been playing and how much you've spent.

How to Use the Protection Tools

Set your gaming limits in just a few simple steps.

Jayabji believes responsible gaming isn't just about rules — it's part of a mindful way of living. Our safety tools are easy to use and can be accessed anytime from your Account Settings.

Remember, these limits are in place to protect you. The sooner you set them, the safer your experience will be.

Once self-exclusion is activated, it cannot be cancelled before the set period ends. Please make sure you think it through before proceeding.

1
Log in to your account

Log in to your Jayabji account and click the profile icon in the top right corner.

2
Go to Account Settings

Go to "My Account" or the "Settings" menu and look for the "Responsible Gaming" section.

3
Choose your preferred tools

Activate whichever tool suits your needs — deposit limits, time limits, cooling-off, or self-exclusion.

4
Set Your Limits

Enter the amount or time and click "Save" to confirm.

5
Receive System Confirmation

Once your settings are saved successfully, you'll receive a confirmation message and the changes will take effect immediately.

Self-Assessment

Answer the following questions honestly. If most of your answers are "yes", consider reaching out for support.

01

Do you end up spending more than your set budget and regret it afterward?

02

Do you feel the urge to keep betting in order to chase losses?

03

Has gaming caused arguments or tension with family or friends?

04

Do you find yourself gaming instead of keeping up with work, studies, or family responsibilities?

05

Do you feel restless, irritable, or anxious when you're not playing?

06

Have you ever borrowed money or asked others for funds to cover your gaming expenses?

07

Do you find it hard to stop, even when you want to?

If you answered "Yes" to three or more questions, please reach out to our support team or Help Center Visit us.

Support & Contact

You don't have to face this alone — Jayabji and external organisations are always here to help.

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Live Chat Support

Reach us via live chat 24/7 for instant help with any issue.

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Email Support

Email us at support@jayabji.app. We aim to respond within 24 hours.

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National Mental Health Helpline

For mental health support in Bangladesh, contact Kaan Pete Roi: 01779-554391.

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Help Center

Browse our detailed guides and FAQs to find answers on your own.

Minor Protection Policy

No one under 18 is permitted to play on Jayabji — this is a strict, non-negotiable policy.

Age verification is mandatory during registration. Identity is confirmed through a national ID or passport as part of the KYC process.

If you have younger siblings or children at home, take the steps below to make sure they cannot access your account.

Keeping Younger Family Members Safe

  • Never share your password — always use a strong one.
  • Always log out after playing.
  • Keep your device protected with a PIN or password lock.
  • Disable payment information saving in your browser settings.
  • Use your operating system's parental controls to help protect younger family members.
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For Ages 18+ Only

You must be 18 or older to register and play on Jayabji. This is a legal requirement and reflects our commitment to protecting minors.

If you suspect a minor, let us know:
support@jayabji.app

FAQ

Frequently asked questions about responsible gaming

You can update your deposit limits in the "Responsible Gaming" section under Account Settings. Lowering your limit takes effect immediately. However, increasing it requires a 24-hour waiting period after your request — this is an intentional safety measure.

Yes, you can still withdraw your existing account balance during a self-exclusion period. However, new deposits and gameplay will be completely blocked. Contact our support team to process your withdrawal.

A cooling-off period typically lasts 24 hours to 30 days — it's a short break. Self-exclusion is longer-term, usually 6 months to 5 years. When a cooling-off period ends, your account is reactivated automatically. With self-exclusion, however, it cannot be cancelled before the specified period is over.

Listen without judgment first. Notify Jayabji's support team about the situation and we'll take appropriate action. If needed, encourage them to seek professional mental health support. Remember: addiction is a health condition, not a sign of weakness.

Yes, Jayabji uses an automated system to detect unusual gaming patterns. If a player shows signs of at-risk behaviour, we proactively reach out and offer support. This is not a penalty — it's for your benefit.

No, Reality Check Notifications cannot be turned off — they are an essential part of Jayabji's responsible gaming system. However, you can adjust how often you receive them, such as every 30 minutes or every hour.
A Safe & Responsible Platform

Play With Joy, Game With Responsibility

At jayabji, your well-being and safety come first. Join now and enjoy a safer experience with our responsible gaming tools.

Free Registration Limit-Setting Tools 24/7 Support
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