Jayabji Terms & Conditions — Transparent, Simple & Clear

1 Roles & Eligibility

Jayabji (jayabji.app) is an online gaming platform operated for players in Bangladesh. By registering or using this platform, you are deemed to have automatically accepted these Terms & Conditions. It is therefore essential that you read them in full before using the platform for the first time.

Jayabji's Terms & Conditions have been drawn up in accordance with applicable laws in Bangladesh and international gaming licensing regulations. Our goal is to ensure every player has a safe, fair, and transparent gaming environment.

These Terms & Conditions should be read together with Jayabji's Privacy Policy and Responsible Gaming Policy. All three together form your complete agreement with Jayabji.

2 Account Registration & Eligibility

To open an account with Jayabji, the following requirements must be met:

• You must be 18 years of age or older.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may register only one account.
• Your account is for personal use only — using it on behalf of others or for commercial purposes is not permitted.
• You are solely responsible for keeping your account password and personal details secure.
• Jayabji reserves the right to request additional documents for identity verification at any time.

Jayabji reserves the right to close any account and forfeit its balance if it was created using false information or if the terms have been violated.

3 Age Verification & Minor Protection

Anyone under 18 is strictly prohibited from participating on Jayabji. This is one of our most important rules.

Jayabji may request a national ID, passport, or birth registration certificate for age verification at the time of registration or whenever circumstances warrant. Failure to provide valid documentation may result in temporary account suspension.

If you have minors at home, please enable parental controls on your device and keep your Jayabji account credentials secure.

4 Deposits, Withdrawals & Payments

Jayabji supports 24/7 deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Key payment terms to be aware of:

• Withdrawals must be made using the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 24 hours.
• Minimum deposit and withdrawal amounts are listed on the payments page.
• To prevent money laundering, Jayabji requires mandatory KYC (Know Your Customer) verification.
• If a suspicious transaction is detected, Jayabji may place a hold on withdrawals until the investigation is complete.
• Depositing from or withdrawing to third-party accounts is strictly prohibited.

5 Bonus & Promotion Terms

Jayabji regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, but the general rules are:

• The wagering requirement for each bonus is clearly stated on the promotions page.
• Withdrawals are not permitted until the applicable bonus wagering requirements have been met.
• A player may not claim the same promotion more than once.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being suspended.
• Jayabji reserves the right to modify, suspend, or cancel any promotion at any time.
• Any unused bonus will be automatically forfeited once it expires.

Jayabji's decision is final in all bonus-related disputes.

6 Gaming Rules & Fair Play

All games on Jayabji are powered by internationally certified RNG (Random Number Generator) technology, independently audited by third parties on a regular basis. Key rules for gaming:

• Each game's individual rules are available in the game lobby — please read them before you play.
• If a bet is voided due to a technical error, the staked amount will be refunded.
• Any winnings obtained by exploiting software vulnerabilities will be forfeited.
• The dealer's decision and video footage are final in all Live Casino game disputes.
• If your internet connection drops during a game, you can resume the same session once you reconnect.

7 Responsible Gaming Policy

Jayabji believes gaming should be a source of entertainment. We encourage all players to play responsibly, and offer the following tools to help:

• Set daily, weekly, and monthly deposit limits at your discretion.
• Session Time Limit — automatic logout after a set period.
• Loss limit — automatic pause if your losses exceed a set amount.
• Self-exclusion — the option to block yourself from the platform for a set period of time.
• Referral to professional help if signs of gaming addiction are identified.

If you feel that gaming is having a negative impact on your life, please reach out to our support team orResponsible Gaming Visit the page.

8 Privacy & Data Protection

Protecting your personal data is Jayabji's top priority. To learn how we collect and use your information, please see our Privacy Policyfor full details.

• Your personal information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Jayabji may share information with authorities only when required to do so by law.
• You have the right to request the deletion of your personal data.

9 Prohibited Activities

The following actions are strictly prohibited on Jayabji, and violations will result in serious consequences:

• Opening or operating multiple accounts.
• Bonus abuse — exploiting system loopholes to gain bonus benefits.
• Money laundering or processing of illegal funds.
• Attempting to cheat or collude against other players.
• Attempting to hack or manipulate the platform's software.
• Using bots or automation software to play games.
• Helping minors open an account.

10 Account Suspension & Closure

Jayabji may temporarily or permanently suspend any account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Failure to provide identity verification documents.
• Accounts that have been inactive for an extended period (over 12 months).
• A court order or directive from a regulatory authority.
• At your own request.

You can close your account at any time. Simply withdraw your balance and notify our support team.

11 Dispute Resolution Process

If you have a dispute, please contact our customer support first. We aim to resolve it within 48 hours. The dispute resolution steps are:

• Step 1: Contact our support team via live chat or email.
• Step 2: The dispute will be reviewed by our senior review team.
• Step 3: If needed, you may escalate your complaint to the international licensing authority.

In all disputes, Jayabji's recorded server logs, game history, and transaction data will be treated as definitive evidence.

12 Terms Update Policy

Jayabji may update these Terms & Conditions at any time. When changes are made:

• The "Last Updated" date at the top of the page will reflect the change.
• For significant changes, a notice will be sent via email or SMS.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.