Jayabji Privacy Policy — Your Data, Our Responsibility

1 Overview & Our Commitment

Welcome to Jayabji. We believe trust in an online gaming platform is built when players know exactly where their data goes and how it is used. This Privacy Policy is our commitment to full transparency with you on that front.

This policy applies to the jayabji.app website and our mobile application. By using our site or creating an account, you are deemed to have accepted this Privacy Policy.

Jayabji adheres to international data protection standards and places the highest importance on safeguarding player privacy.

2 What Information We Collect

Jayabji collects several types of information. We can group these into three categories:

We never store your password in plain text. Passwords are always kept in encrypted form.

3 How Information Is Collected

Jayabji collects your information through several methods. Each one is fully transparent, and you have every right to know about them:

• You provide information directly when filling out the registration form.
• Identity documents and photos are uploaded during KYC verification.
• Payment-related information is collected at the time of deposit and withdrawal.
• Technical information is collected automatically while you use the website or app.
• When you contact customer support, a record of the conversation is saved.
• Browsing behavior is tracked through cookies and similar technologies.

4 How Your Data Is Used

Jayabji uses your data solely for the purposes listed below — never for unnecessary or unethical ends:

• Account Management: To create your account, keep it active, and authenticate your login.
• Identity Verification: To verify your age and identity during the KYC process.
• Transaction Processing: To process deposit and withdrawal requests.
• Fraud Prevention: To detect unusual transactions and keep your account secure.
• Customer Support: To resolve your issues and answer your questions.
• Personalized Experience: To provide game suggestions and offers tailored to your preferences.
• Legal Obligations: To meet regulatory requirements.
• Security Improvements: To enhance platform security and performance.

5 Data Sharing & Disclosure Policy

Jayabji may share your information with third parties only in limited circumstances and strictly on a need-to basis:

• Payment Providers: bKash, Nagad, Rocket, Upay — information required to complete transactions.
• Game Providers: Limited data required to manage game sessions.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
• Security Partners: For fraud detection and prevention services.
• Business Succession: In the event of a company merger or acquisition.

All third-party partners are required to comply with our privacy standards. They may only use data for the specified purpose and are not permitted to share it elsewhere.

6 Cookies & Tracking Technologies

The Jayabji website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Maintains your login session and ensures core site functionality. These cannot be disabled.
• Functional Cookies: Remembers your preferences such as language and theme.
• Analytics Cookies: To understand which pages get the most traffic and to improve the site.
• Security Cookies: Used to detect fraudulent activity.

7 Technical Data Security Measures

Jayabji uses internationally recognized technology to protect your data. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• AES-256 Data Encryption: Sensitive data is stored in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security applied at the time of login.
• Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
• Regular Security Audits: Regular vulnerability assessments conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to your data.

8 Data Retention Period

Jayabji does not store your data indefinitely. Once a specific purpose has been fulfilled or a set retention period has passed, data is deleted or securely destroyed:

Even after account closure, certain data is retained for a specified period due to legal obligations.

9 Your Data Rights

Every player registered with Jayabji has certain fundamental rights over their personal data. You may exercise these rights at any time:

10 Protection of Minors' Data

Jayabji strictly prohibits account registration by anyone under 18. We do not knowingly collect or store data from minors.

• Age verification is mandatory at the time of registration.
• Age is verified as part of the KYC process.
• Accounts flagged as suspicious are suspended pending additional verification.
• Any data collected from a minor by mistake will be deleted as soon as we become aware of it.

If you believe a minor has created an account on Jayabji, please contact us.

11 Privacy Policy Update Notice

Jayabji may update this Privacy Policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of the page will be changed.
• You will be notified via your registered email or mobile number whenever important changes are made to your account.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• For major changes, re-consent may be required where necessary.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@jayabji.app
• Live Chat: Chat button at the bottom-right of the site (available 24/7)
• Help Center: Help Center Page Visit

We typically respond within 24–48 hours. Complex matters may take up to 30 days.